In these conditions of sale:
"The Company / We / Us" means Greensea Hydroponics Ltd
"The Buyer / You" means the person, firm or company ordering or buying goods
from the company.
Consumer Rights
In the case of a consumer transaction none of the terms
and conditions shall affect the statutory rights of the buyer
Price Policy
All prices in our online
store are in UK pounds
sterling and include UK VAT where applicable. Where a separate delivery charge
applies, this is clearly indicated in the CURRENT ORDER summary prior to you
confirming your order.
Refunds
CONSUMERS’ RIGHT TO CANCEL
This clause shall only apply if you are a consumer for
the purposes of the Consumer Protection (Distance Selling) Regulations 2000
You will have an opportunity to examine and reject the
goods you ordered from us after they have been delivered to you. You may
reject the goods for any reason from the time we accept your order up to 7
working days from the day after delivery of the goods to you by sending notice
in writing (including e-mail) to us.
Our postal address is: Greensea Hydroponics Ltd, & your new shop
address in Mildenhall
If you reject the goods for any reason other than damage
to or a defect in the goods, you must pay the cost of return of the goods to
us and you will be responsible for their safety during transportation. If you
do not return the goods to us, we shall be entitled to deduct the cost of
recovering the goods from the sums we refund to you as set out below. If you
reject the goods because they are damaged or faulty, we will cover the cost of
recovering the goods from you.
Should you reject the goods you will be entitled to a full
refund of the price which you paid for the goods. We will refund the price
paid by you by crediting your debit or credit card account if your payment was
made by debit or credit card, and otherwise by issuing you a cheque, within 30
days of your notice of rejection of the goods having been given provided that
such goods have been returned to us in a substantially similar condition as
the goods were in when we delivered them to you.
When 8 working days have elapsed from the day after you
received the goods from us you will be deemed, provided you have not rejected
the goods as set out above, to have accepted the goods and you will no longer
be entitled to return them for a refund for a reason other than damage to or a
defect in the goods.
In order that we may improve their service to their
customers, you are requested to send a statement explaining your reason for
rejecting the goods, although you do not need to do so if you do not want to.